Shipping
We offer an in-house packing and shipping service and approximate quotes are given in advance on the lot description page to help you work out what you may pay in total for your lot(s).
If you require your purchased lot(s) to be packed and shipped by us, please let us know by email after you receive your invoice so that our shipping department can calculate an exact cost - particularly if you have purchased more than one lot.
We will then be in contact with you with an accurate total cost for packing and shipping.
We're aware of the environment when packing and we use environmentally friendly materials where possible - all our boxes are FSC approved and are made from responsible sources.
Please note that there are some items that we will not be able to pack and ship. This may be because due to the fragility of an item, its size, its weight, its value, or due to other restrictions. Where possible, this will be noted on the item description page.
We can also recommend other, third party shippers and 'White Glove' delivery services should you require them. Please contact us for further details.
What if I want to collect my lot(s) or get someone else to...?
Then just let us know! Booking an appointment is not necessary, but is strongly recommended so that we can have the lot(s) ready for you to make the collection quick and easy. Please click here to book an appointment, and please bring photographic identification with you. We are open from Tuesday to Saturday from 10.30am until 5pm. We are closed on Sunday and Monday.
You may, of course, appoint your own shipper, or another individual or party, to collect your lot(s). If you do this, you will need to inform us in writing of the identity of the company or individual and indicate that you are giving permission for them to collect on your behalf. They must also bring proof of identification and an email, letter, or other written proof identifably from you as the buyer that they have your permission to collect on your behalf.